Terms and Conditions

1. Introduction

Welcome to our e-store. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Products and Pricing

We strive to provide accurate product descriptions and pricing information. However, we reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.

3. Orders and Payment

When you place an order, you agree to pay the price specified at the time of purchase, along with any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability.

4. Shipping and Delivery

We aim to process and ship orders promptly. However, we are not responsible for delays caused by shipping carriers or factors beyond our control. Delivery times are estimates and not guaranteed.

5. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of our e-store or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the product in question.

7. Privacy Policy

Your privacy is important to us. This privacy policy sets out how "Hello Adventures" uses and protects any information that you give "Hello Adventures" when you use this website. "Hello Adventures" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

By using our website and purchasing our products, you agree to the collection and use of your information as described in this policy.

A. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (e.g., credit card details)

  • Purchase history

Non-Personal Information

We may also collect non-personal information, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Website activity (e.g., pages visited, time spent on the site)

B. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders, account, or customer service inquiries

  • To personalize your experience on our website

  • To improve our website and services

  • To send marketing communications, such as newsletters and promotional offers (you can opt out at any time)

  • To prevent fraud and ensure the security of our website and transactions

C. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information, including:

  • Secure servers and encryption technologies (e.g., SSL/TLS)

  • Access controls to restrict who can access your information

  • Regular security audits and assessments

  • Staff training on data protection and privacy

D. Sharing Your Information

  • We may share your information with third parties in the following circumstances:

  • Service Providers: We work with third-party vendors to process payments, ship orders, and provide customer service. These service providers have access to your information only to perform their duties and are required to maintain confidentiality.

  • Legal Requirements: If required by law or to protect our rights, we may share your information with law enforcement or other government agencies.

  • Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.

E. Your Rights and Choices

  • You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request corrections to inaccurate or incomplete personal information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

  • Data Portability: You can request a copy of your personal information in a commonly used electronic format.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Alberta. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Alberta.

9. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of our website after changes are posted constitutes your acceptance of the new terms